PRIVACY POLICY – Swim Clinic Ltd
Swim Clinic Ltd is a swim school offering swimming lessons and coaching to children and adults.
This Privacy document explains how we use the data we collect.
What information do we collect? We collect information using an online booking form at the start of our business relationship. This includes (but not limited to) name, address, date of birth, contact details and any relevant medical information. The booking form includes a box to be ticked to accept our privacy policy, our terms and condition and to agree to receive contact from Swim Clinic.
How do we use the information? The information is used to provide swimming lessons and enables us to book the appropriate lesson, issue invoices, manage the client’s account with us, monitor pupil progress and contact our clients.
Marketing. We only send information to our clients regarding forthcoming swimming lessons and additional swimming courses such as intensive courses during holiday periods and swimming related courses such as (but not limited to) lifesaving, diving and water sports. We do not market the products and services of 3rd parties.
Do we share client information with 3rd parties? We do not share information with 3rd parties for marketing purposes. However 3rd parties are involved in the processing of our client data. We use companies that comply with the European Data Protection Directive 2018:
How do we store and protect information? We store information in the following ways:
We store information for as long as it is required. The minimum time is to enable us to provide swimming lessons for as long as a swimmer is actively swimming with us, the maximum time will be 7 years after cessation of lessons which is the recognised time recommended by HMRC due to the client records held including financial information.
Communication from us. All clients agree to receive communications from us. Clients have the right to opt out from receiving marketing information, but as above we only market clients with swimming related lessons provided by us.
Access to your information. Our clients have the right to request a copy of the personal information we hold about them. If a copy of this personal information is required we accept requests by email or in writing. It is important to us that information we hold is correct and up to date – clients may also ask us to correct or remove information that is incorrect.
Our website. Our website may contain links to other websites. This privacy policy only relates to Swim Clinic Ltd and we therefore recommend that you read the privacy policies of other websites you view through our links. Our website uses cookies which provides us with data such as, but not limited to, the geographical area that the users are from. Website users are directed to a click on link to accept the use of cookies.
Changes to our privacy policy. We regularly review our policy and will update with any changes. This policy was last updated on 24th May 2018.
How to contact us.
Email: admin@swimclinic.school
Mail: Swim Clinic Ltd. Harwell Innovation Centre, Curie Avenue, Harwell Campus, Oxon OX11 0QG
Cookies
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too
List of cookies we use can be viewed on our Cookie Declaration.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
How do we use cookies?
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
The Cookies We Set
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
We have a selection of classes, and intensive courses which are available at different times throughout the year.
Our weekly classes run during school term times.
Our classes are small - maximum 5 children at beginner stages and maximum 6 children for lane swimmers.
Intensive 5 day courses and Saturday swimming days are held during some school holidays.
We can discuss individual requirements to help you decide on the best option.
We regret that we are unable to offer 1:1 or 1:2 lessons at this time. If you feel your child needs 1:1 lessons please contact us to discuss this..
The Swim Clinic aims to give young children and adults the confidence to enjoy the water.
Our qualified teachers provide structured lessons, encouraging children to gain their confidence and achieve their first few strokes.
We are a member of Swim England (formerly the ASA -Amateur Swimming Association) and follow their ‘Pathway to Swim’
As a child progresses they work towards benchmarked achievements. At each stage children are recognised with a certificate and badge.
We take payment via either Bank Transfer, Direct Debit or debit/credit card.
Please remember we use PayPal to process the payment but during payment use the ‘Checkout as guest’ option and you can pay via credit/debit card. If you have difficulty see our Quick Payment Guide
You also have the option to pay via direct debit or Bank transfer, please ask.
If you have any problems with this please contact us on 07919001335 and we will take payment over the phone.