Swim Clinic Ltd is a swim school offering swimming lessons and coaching to children and adults.
This Privacy document explains how we use the data we collect.
How do we use the information? The information is used to provide swimming lessons and enables us to book the appropriate lesson, issue invoices, manage the client’s account with us, monitor pupil progress and contact our clients.
Marketing. We only send information to our clients regarding forthcoming swimming lessons and additional swimming courses such as intensive courses during holiday periods and swimming related courses such as (but not limited to) lifesaving, diving and water sports. We do not market the products and services of 3rd parties.
Do we share client information with 3rd parties? We do not share information with 3rd parties for marketing purposes. However 3rd parties are involved in the processing of our client data. We use companies that comply with the European Data Protection Directive 2018:
How do we store and protect information? We store information in the following ways:
We store information for as long as it is required. The minimum time is to enable us to provide swimming lessons for as long as a swimmer is actively swimming with us, the maximum time will be 7 years after cessation of lessons which is the recognised time recommended by HMRC due to the client records held including financial information.
Communication from us. All clients agree to receive communications from us. Clients have the right to opt out from receiving marketing information, but as above we only market clients with swimming related lessons provided by us.
Access to your information. Our clients have the right to request a copy of the personal information we hold about them. If a copy of this personal information is required we accept requests by email or in writing. It is important to us that information we hold is correct and up to date – clients may also ask us to correct or remove information that is incorrect.
How to contact us.
Mail: Swim Clinic Ltd. Harwell Innovation Centre, Curie Avenue, Harwell Campus, Oxon OX11 0QG
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too
List of cookies we use can be viewed on our Cookie Declaration.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
The Cookies We Set
Third Party Cookies
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
We take payment via either Bank Transfer, Direct Debit or debit/credit card.
Please remember we use PayPal to process the payment but during payment use the ‘Checkout as guest’ option and you can pay via credit/debit card. If you have difficulty see our Quick Payment Guide
You also have the option to pay via direct debit or Bank transfer, please ask.
If you have any problems with this please contact us on 07919001335 and we will take payment over the phone.